Frequently Asked Questions (FAQs)

Is the campsite by the river? Is there access?

Yes, the campsite is on the banks of the river Ardèche. The access in front of the campsite is steep but there are accesses on the path in front of the campsite which runs along the Ardèche. You have direct access to this path.

Are there any shops near the campsite?

The Casino supermarket is 900 m from the campsite, the Intermarché is 1.8 km away and the Leclerc is 5 minutes away by car. There are many shops in the vicinity of the Intermarché. The town centre and the market of Aubenas are 3.8 km from the campsite Le Verger de Jastres.

Can we buy bread at the campsite?

Yes, in July and August you can order your bread and pastries the day before for the next day. These will be available from 8am at the bar.

What are the snack bar hours?

In July-August, the snack bar is open from 8 a.m. to 1 p.m. and from 4 p.m. to 11 p.m. (11.30 p.m. when there are parties). In low season, only the bar is open, there are no set hours, we adapt to demand.

There is a bus stop right in front of the campsite, and the bus station is located 1.3 km from the campsite, from this starting point, you can go anywhere.

Is it possible to cycle around the area?

The greenway passes near the campsite (only the signs are not finished, hope that for 2023 it will be good), so you can take it to Vallon-Pont d'Arc or to Vals-les- baths.

What are the hours and the opening period of the swimming pool? Is it heated?

The swimming pool is open from 9 a.m. to 7 p.m. every day and until 10 p.m. on Saturdays in July-August for arrival day. The opening of the swimming pool is guaranteed from June 1st to September 15th but generally if the weather allows it, we open it during April until the end of September, Do not hesitate to ask us. The swimming pool is not heated but it is particularly well exposed, so it heats up quickly as the weather improves and at the rate of the desire to swim. Children are the responsibility of parents.

Are barbecues allowed on the campsite?

Two collective charcoal barbecues are at your disposal in the campsite. The location of the barbecues has been validated by the firefighters.
For reasons of fire risk, barbecues are strictly prohibited on camping or rental pitches. Electric or gas barbecues are tolerated.

Can I charge my electric vehicle on the campsite?

The installation of a terminal provided for this purpose is in our plans, but is not yet available. However, for reasons of risk of overheating of the installations and therefore of fire, it is strictly forbidden to connect electric vehicles in the rentals or on the terminals of the campsite.

Are there washing machines?

Yes, two washing machines and a dryer are available to you at the price of €5 per token on sale at the bar or at reception.

Is there a children's club at Le Verger de Jastres campsite?

There is entertainment for children but no club. Our animator offers group games, fairs, challenge games, sports tournaments, election of Mini Miss and Mister (- 12 years old)... The size of our family campsite allows children to get to know each other quite easily and to play together . A trampoline, a bouncy castle, a playground and a multi-sports ground are at their disposal.

Are there evening entertainment at the campsite? Are the entertainment late?

Yes, so that you can have fun, on average every other evening, we organize concerts, dance evenings, karaoke... But so that you can also rest, the evenings end around 11 p.m. - 11:30 p.m. maximum. After this time, we ensure that calm is respected in the campsite for the comfort of all.

Are swimming shorts accepted at the pool?

No, swimming shorts and other clothing are not accepted in the swimming pool.

Are dogs accepted in the campsite?

Yes, animals are accepted in the campsite (but limited to 2 animals). You must ensure that they do not disturb other campers (barking…), they must be kept on a leash and hygiene must be respected. You must present the vaccination card at the reception on the day of your arrival. Category 1 and 2 dogs are strictly prohibited. For rentals, we ask you to prohibit access to the rooms to your animal.

What electrical power is available on the camping pitches?

All our pitches are equipped with 10 amp electricity.

Can we rent a fridge for the camping pitches?

Yes, we can rent a fridge at the price of 5€/day subject to availability.

Is it possible to pitch a tent next to the chalet?

No, no tents can be set up on the pitches of the chalets and mobile homes. Tents must be set up on the designated camping pitches.

Is it hot at night?

Here, even if it is warm during the day, the nights are cool.

Are sheets, towels and dishcloths provided?

Sheets, towels and dish towels are not provided. However, disposable (but good quality) sheets are available as an option at a cost of 12€ for 160, 11.50€ for 140 and 8.50€ for 90.

Are blankets and pillows provided?

Blankets (or duvets) and pillows are provided in the accommodations.

Do I have to clean before leaving?

The rental is given to you clean, you must return it to us in the same condition. However, if you wish, the end-of-stay cleaning option is offered to you between 50€ and 90€.

What coffee maker is there in the rentals?

A classic filter coffee maker is available in chalets, mobile homes and pitches with private kitchens and bathrooms. In chalets and mobile homes, a Tassimo coffee maker is also available (except Nespresso coffee maker in the SAMOA PMR). The Tassimo allows you to prepare tea, coffee, chocolate or hot water.

Can we rent a cot or a high chair?

Yes, it is possible at the price of 4.50€/day subject to availability.

Is there a television in the rental?

There is no television in the rentals, however, by taking your laptop or a tablet, you can have television. Wifi is available throughout the campsite (paid option which depends on the number of days and the number of devices).

Are the rentals air-conditioned?

Some of our rentals are air-conditioned (new for 2023). The most shaded chalets are not air-conditioned. In Ardèche, although it is hot during the day, we enjoy cool nights.

Can I rent a bike at the campsite?

We have two electric bikes available for hire. If you want more bikes, we also have rental companies nearby.

How to make a reservation at Le Verger de Jastres campsite?

You can book directly on our website with payment by credit card, or holiday voucher connect, or by phone at 04.75.35.25.80. in this case, an option will be sent to you by email and you will have to send us the reservation contract with your payment by check, holiday voucher (by registered mail), or credit card by telephone.

When do I have to pay the balance of my stay?

The balance of your stay must be paid one month before your arrival for rentals and the day of your arrival for camping pitches.

What are the arrival and departure times?

In camping pitches, arrivals are in the afternoon from 2:30 p.m. and departures before 12 p.m. For rentals, arrivals are between 4 p.m. and 7 p.m. and departures before 10 a.m. (from 7 a.m. in July-August and from 9 a.m. in low season). If you wish to leave outside these hours, do not hesitate to let us know. Late arrivals are possible on request only. In low season, late arrivals are charged €30 between 7 p.m. and 9 p.m. and €50 between 9 p.m. and 10:30 p.m. In July-August, call us to let us know the time of your arrival so that we can organize ourselves together.

Is the campsite by the river? Is there access?

Yes, the campsite is on the banks of the river Ardèche. The access in front of the campsite is steep but there are accesses on the path in front of the campsite which runs along the Ardèche. You have direct access to this path.